Help with professional email accounts
Logging in
You need to log
in,
in order to use the
control
panel to manage your web site.
To log on:
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Enter the
address of your cPanel in your web browser. The address needs to be in the
form of http://www.yourdomain.com:2082
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Enter your user
name and password in the User Name and Password fields.
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Click on
 button.
You will now be logged on to cPanel.
Logging out
You should
explicitly log out whenever you have finished using the control panel, as
this tells the web server that you have finished that session. If you do not
log out, the server automatically closes your session after a set period of
time, but there is a small chance that a hacker could use that open
connection.
To log out:
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Click on the
button. This is located on the opening page of cPanel in both the default
and iconic themes.
The Mail Menu area
allows you to manage all aspects of your email, from adding new accounts,
managing mailing lists, and setting spam filters. There are quite a number
of options available, so take your time.
Note: All email options can be used in conjunction with each other. For
example, you could set up an auto-responder on your main account to email an
"Out of Office" message, a forwarder to send the email to your uncle's house
where you are staying, and a spam filter to reject all email with "credit"
in the subject line. This flexibility is what makes email so powerful as a
communication medium.
POP and SMTP email access
You can send and receive your you@your-name.com email from your favorite
email program (such as Outlook or Eudora) via the POP and SMTP email
protocols.
You can read your
online email using NeoMail. This popular web mail script allows you to read
your email, save them, keep an address book, and perform all of the other
basic email functions that you are used to. The main difference between
NeoMail and an offline email applications, such as Eudora or Microsoft
Outlook Express, is that all of these functions are performed online, rather
than on your own computer, and offline applications generally provide many
more features.
NeoMail is optional. You can still use your favorite offline email
applications, if you prefer. You can even use a combination of NeoMail and
another tool - you can check your e-mail online, perhaps when you're at
work, and download your email to your computer when you get home. You can
automatically configure Outlook Express, or manually configure other mail
applications.
To read your email online:
Click on the Web Mail link in the Mail Menu area to access your default
email account, or click on the Add / Remove accounts link and click on the
Read Web mail link next to the account that you want to read.
Note: You can also save this link as a bookmark, so that you can access it
without having to use cPanel.
You are now in the NeoMail window for your default email address. Click on
any message link to read the message, and use the toolbar to reply to the
email, or perform any other function.
Email Accounts
You can set up as many POP (Post Office Protocol) email accounts as you
require, up to your maximum limit. Each one of these is in the standard
email formation of address@yourdomain.com. As with your default email
address, you can access these accounts through NeoMail or through your own
offline email application.
Click on the Add / Remove accounts link in the Mail Menu area.
Click on the Add Account link.
Enter the first part of the email address and the password for the account
in Email and Password fields.
Click on the create button. Your new account has been added.
Any email that is
sent to an unknown account at your domain name, such as
unknown@yourdomain.com, gets automatically rerouted to your default email
account. All web site accounts are automatically assigned a default email
address - user@yourdomain.com - which you can change, if required.
To set your default email address:
Click on the Default Address link in the Mail Menu area.
Click on the Set Default Address link.
Enter the complete email address of the new default in the field next to
your web site name drop-down list.
The "catch all" is excellent if you have a
high frequency of people whom mistype your email address, as these addresses
(even though mistyped), will simply be bounced to your "catch all" or
"default" email account. That is, providing they at least managed to spell
your domain name properly. :) If you're not planning on using multiple
"private email boxes", then you can keep life very simple - just configure
the default email address in your mail reader and leave it at that. This
way, you'll receive everything sent to your domain.
Note: You can enter :blackhole: to throw away all incoming mail, or :fail:
to bounce the email back to the sender.
Click on the change button. Your new default email address has now been set.
Auto-responders
are email messages that are sent automatically when an email arrives for a
specific email account. auto-responders are most commonly used for an "Out
of Office" style message to inform your correspondents that you are not
available, without you having to reply manually. You can have more than one
auto-responder on one account.
Note: You can not add HTML code to the email reply - plain text only.
Click on the Auto-Responders link in the Mail Menu area.
Click on the Add Auto Responder link.
Enter the address of the account that the auto-responder responds to in the
Email field.
Enter your name or address in the From field. You do not have to put
anything in this field.
Enter the subject line of the auto-responder in the Subject field.
Enter the auto-responder message in the Body field. You can not use HTML
code in this field - plain text only.
Click on the create button.
You can block an
email using spam filters. There are many definitions of spam, but one of the
most useful ones is the following:
"Spam: unsolicited email, usually of a commercial nature."
Spam is the electronic version of junk mail, and has been around since the
Internet was created. Spam filters are a way of filtering your email to
remove unwanted mail based on a variety of criteria. You can block any sort
of email, not just mail of a commercial nature. Blocked mail is deleted
automatically - it does not even bounce back to the sender. These filters
are quite flexible - some examples are provided after the instruction on how
to add a spam filter below. All filters are cumulative.
Click on the Block an E-mail link in the Mail Menu area.
Click on the Add Filter link.
Click on the required header field in the first drop-down list. These are
the various fields in any email message.
Click on the required filter action in the second drop-down list. This
action will act on the text entered in the third field.
equals - match the text exactly (whole words only). "Credit" will block
"Credit".
matches regex - matches the text based on regular expression (regex) rules.
Regular expressions are a powerful but complex area. You do not need to use
regular expression filters for most circumstances. Refer to these two good
introductory tutorials - Using Regular Expressions and Learning to Use
Regular Expressions - for more information.
contains - match the specified text in any circumstance. "porn" will block
"porn" and "pornography".
begins with - match the specified text when it is the beginning of a word.
"porn" will block "porn" and "pornography" but not "teen
porn".
Enter the filter text in the third field. This text is a sensitive case.
Click on the activate button.
Example:
To block all email from "john@paradise.net", enter: From, equals,
john@paradise.net
To block all email from paradise.net, enter: From, contains, paradise.net
To block all references to pornography, enter: Any Header, contains, porn
Spam Assassin is a mail filter installed on a mail server used to identify
spam. It checks for spam using a large number of pre-set rules that check
the header, body, and sender of all email messages sent to your domain
mailbox.
Click on the Spam Assassin link in the Mail Menu area.
Click on the "enable spam assassin" button.
Forwards simply allow you to automatically forward email sent to one account
to another account. This is useful when you work at two separate locations,
or have gone on for holiday.
To add a forwarder:
Click on the Forwarders link in the Mail Menu area.
Click on the Add Forwarder link.
Enter the first part of the email address that will be forwarded in the
first field in the "Add forwarder" area.
Enter the full email address that the forwarder will also forward in the
second field.
Click on the add forward button.
cPanel includes a
popular mailing list script called Mailman. Mailing lists are an ideal tool
for communication between far flung participants and can be about anything
you want. Mailman allows you to set up a mailing list with a large number of
configurable options, such as who is on the list, where are mailing lists
messages sent, and whether you include welcoming messages to new
subscribers.
The Mailman documentation, which is incorporated into its Administration
panel is clear and helpful, and should be referred to all the questions
about using the script. The instructions in this section deal with how to
set up, modify, and delete a Mailman mailing list from your cPanel.
The Mailman homepage is at the following address for more information:
http://www.gnu.org/software/mailman/mailman.html
Note: It is a good idea to be aware of spam and its definition before
setting up a mailing list -which refers to Blocking email for more information.
Click on the Lists link in the Mail Menu area.
Click on the Add List link.
Enter the name of the mailing list in the field"List Name", the password for
the list in the Password field, and the domain it is for in the Domain
drop-down list.
Click on the create button. The list is created in the
/usr/local/cpanel/3rdparty/mailman/lists folder.
is a generic WWW form to e-mail gateway,
which will send the results of any form and send them to the specified user
(most likely you). This script has many formatting and operational options,
most of which can be specified through the form, meaning you don't need any
programming knowledge or multiple scripts for multiple forms.
cPanel manages your email through its own mail server. However, by altering
your MX (Mail Exchange Record) Entry, you can point your email to another
mail server, if this is required.
Note: cPanel will not be able to manage your email if you change your MX
Entry setting.
Click on the Modify Mail Exchanger (MX Entry) link in the Mail Menu area.
Click on the Change a MX Entry link.
Enter the domain name of the new MX Entry in the available field.
Note: You can only change the entry to a domain name (e.g. yourdomain.com),
not an IP (Internet Protocol) address.
Click on the change button.
Our name servers are:
ns11.dnsprotect.com and ns12.dnsprotect.com |
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